Terms of use

OralReady · Houssem Ben Salem

Effective November 8, 2026 · Version 1.0

These terms are the contract between you and Houssem Ben Salem ("we"). They apply to the free mock and to passes. Read them before you buy.

1. Language of the contract

• The French version of these terms is the reference version. It is always given to you first, free of charge.
• An English version, with the same content and date, is also available.
• In the English interface, you can expressly choose to be bound by the English version by ticking the box shown before payment. If you don't tick it, or if you buy nothing, the French version applies.

2. Who we are

Houssem Ben Salem (OralReady)

2000, rue Saint-Marc, app. 905, Montréal (Québec) H3H 2N9 · 263 688-4258 · [email protected]

See also our Legal notice.

3. The service

• OralReady lets you practise for the Public Service Commission of Canada's (PSC) second language oral assessment, in French or English, for target levels B or C.
• In each mock, you answer 5 questions out loud. Your answers are transcribed automatically. Then an AI estimates your level and gives you feedback.
• No human assessor listens to your answers. Pronunciation is not assessed.
• Our questions are original. They don't come from the PSC.

OralReady is an independent practice tool. It is not affiliated with, or endorsed by, the Government of Canada or the Public Service Commission of Canada (PSC). The level shown is an AI-generated estimate, not an official second language evaluation result.

What you need: a microphone, a recent browser, an internet connection and a quiet place. Some browsers built into apps (for example, LinkedIn's or Facebook's) block the microphone: open the page in Safari or Chrome instead. Do the free mock to check that your device works before you buy.

4. Free mock and passes

Free mock

• You get 1 free mock per browser, with the full report.
• A limit of 10 free mocks per day applies to each network, because several people can share one network (for example, at the office).

Passes

• Every pass covers mocks for both the French test and the English test.
• The pass starts when it is activated. The end date and time are shown on the confirmation page.
• Fair use: up to 3 mocks a day. The count resets every day at midnight, Toronto time. Unused mocks don't carry over to the next day.
• What counts as a mock: a mock counts once the transcript of your first answer comes back. If a technical problem prevents transcription, it doesn't count. If grading fails, you can retry it for 24 hours without using another mock, up to 5 attempts in all, from the same tab or, if you keep your history on this device, later.
• A mock you start must be finished within 2 hours (longer with no time limit).
• Your pass is saved in your browser. To use it on another device, enter your access code. It is shown after purchase and printed on your invoice.
• Keep this code private: anyone who has it can use your pass. If a code is posted publicly or misused, we may turn it off and give you a new one.

5. Prices and payment

• Prices are in Canadian dollars and all-in. No fees are added.
• As long as we are a small supplier under tax law, we don't collect GST/HST or QST. If that changes, we will say so clearly before any purchase. The price of a pass you already bought doesn't change.
• You pay by card, on Stripe's secure payment page, when you confirm your order. The amount charged is the amount shown.
• At checkout, Stripe asks for your name and billing address: the law requires them on your contract.

6. No automatic renewal

A pass is a one-time purchase. It doesn't renew, and we won't charge you anything else. When it ends, it simply stops working.

7. Activation and contract copy

• Your pass is activated as soon as Stripe confirms the payment, normally within seconds. If confirmation takes longer, the page says so. If activation fails, write to us.
• As soon as payment is confirmed, we email you a copy of your contract, in French: your invoice, with your access code and a link to these terms.

8. Voluntary refund

Voluntary refund: if you ask within 7 days of your purchase and you have used no more than 1 paid mock, we refund you in full.

• A paid mock is a mock counted against your pass. The free mock doesn't count.
• To ask, write to [email protected] with your access code or the email address used for the purchase.
• We pay the refund to the card you used, within 15 days of your request.
• After the refund, your pass stops working.
• This policy adds to your rights under the law; it doesn't replace them.

9. Cancellation under the law, and chargebacks

Québec's Consumer Protection Act lets you cancel your purchase in these cases:

1. Within 7 days of receiving your copy of the contract, if, before the purchase, we didn't give you all the required information, didn't let you accept, refuse or correct your order, or if the contract copy doesn't comply (content missing, or a format you can't easily keep or print).
2. Within 30 days of the purchase, if we didn't send you a copy of the contract within 15 days of the purchase.
3. At any time before activation, if we haven't activated your pass within 30 days of the agreed date. Activation is normally immediate.

How to cancel: send us a written notice (an email is enough) at [email protected], or by mail to 2000, rue Saint-Marc, app. 905, Montréal (Québec) H3H 2N9. Say that you are cancelling and why.

Refund: we refund everything you paid within 15 days of your notice.

If we don't refund you (chargeback): if you paid by credit card, you can ask your card issuer to cancel the charge. Do it in writing within 60 days after our 15-day period ends. The issuer must acknowledge your request within 30 days. It must then credit your account within 90 days of receiving your request or within two statement periods, whichever is shorter.

This summary doesn't replace the law. If the law gives you more rights, those rights apply. If you live elsewhere in Canada, your province's law may also protect you.

10. AI estimate: disclaimer

• The level shown is an estimate produced automatically by an AI, from the transcript of your answers, with no human involved. It is not an official result.
• The estimate may differ from the result you get in the official assessment. It doesn't take pronunciation, intonation or real pauses into account. A transcription error can also affect it.
• We don't guarantee that you will pass the official assessment or reach any given level.
• Use the estimate to practise, not as the only basis for an important decision.

11. Acceptable use

You agree:

• never to use OralReady during an official assessment, where AI tools are banned;
• not to record, upload or share, through OralReady, real content from an official assessment (questions or topics);
• not to get around the usage limits or disrupt the service.

We also ask you not to give your name, your department or details about other people in your answers.

12. Your reviews and comments

You are free to publish your opinion of OralReady, whether positive or negative. Nothing in these terms limits that right.

13. Your recordings and your personal information

Our Privacy policy explains how we handle your recordings and your other personal information. We record your voice only after you consent, and we ask for that consent separately from these terms.

14. Availability and changes to the service

• We make reasonable efforts to keep the service available. It may still be interrupted, for example for maintenance or because of an outage.
• If an outage of our service keeps you from doing mocks for more than 24 hours in a row, write to us. At your choice, we will extend your pass by the same time or refund the unused part.
• We may improve the service, for example the questions, criteria, providers or AI models. If a change affects what you accepted in the consent panel, we will ask for your consent again.

15. Liability

• OralReady is a practice tool. We provide the service with care, but the estimate can be wrong (section 10).
• We are not liable for injury caused by superior force, meaning an unforeseeable and irresistible event, or by use that breaks these terms.
• Otherwise, we are liable for our faults as the law provides. As the Civil Code of Québec provides, we are liable only for direct injury that was foreseeable at the time of purchase, except in the case of intentional or gross fault.
• Nothing in these terms excludes or limits our liability where the law forbids it, in particular for our own act or that of our representatives, or for bodily or moral injury. Nothing in these terms limits your rights under the Consumer Protection Act or the laws of your province.

16. Changes to these terms

• We may change these terms. A new version applies only to purchases made after its effective date, and to the free mock from that date.
• Your current pass stays under the version you accepted when you bought it.
• The date and version are shown at the top of this page. Earlier versions are available on request.

17. Governing law

• These terms are governed by the laws of Québec and the federal laws of Canada that apply there.
• If you live elsewhere in Canada, you keep the protection of your province's mandatory laws.
• If a clause is found invalid, the others still apply.

18. Contact us

[email protected] · 263 688-4258 · 2000, rue Saint-Marc, app. 905, Montréal (Québec) H3H 2N9

We answer in French or English, as you prefer, normally within 2 business days.